Hunter Douglas Applause Color Chart: A Mixed Bag of Experience

As a homeowner, I've had the pleasure of working with various window treatment brands over the years. One such brand that has left me feeling torn is Hunter Douglas, specifically their Applause color chart. While their designs are indeed impressive, my experience with customer service and longevity of their products has been far from satisfactory.

It all started when I received my first set of blinds in 2008. I was thrilled with the quality and functionality, but things took a turn for the worse when I had to reorder another set due to an unexpected change in design. The new pull mechanism was not only visually intrusive but also more prone to breaking than the original off-white string.

Fast forward to 2017, when one of my Duette Duolite blinds began to rip along the fold lines of the sheer fabric. This was a surprise, given that I had taken good care of them and followed all maintenance instructions. The cost of replacing all eight windows with new blinds added up to a whopping $6200.

What bothered me most about this experience was the lackluster customer service provided by Hunter Douglas. After reporting issues with my blinds, I was told that they would remake the shades and ship them back promptly. However, it took an inordinate amount of time for them to locate the original shades, which eventually turned up in perfect working condition.

The entire ordeal left me feeling frustrated and disappointed. While Hunter Douglas has some beautiful designs, their customer service and product longevity need serious improvement. As someone who values quality and reliability, I would caution others to be cautious when considering their products.

In conclusion, while the Hunter Douglas Applause color chart may boast impressive designs, my experience with their blinds has been marred by poor customer service and a lack of durability. If you're in the market for new window treatments, it's essential to weigh the pros and cons before making a decision.

Hunter douglas applause color chart